Website FAQs
GoodFor
Is GoodFor NZ Owned & Operated?
How many locations do you have?
Are you expanding overseas?
Can I work for the company?
Food & Products
Are all of your products sourced locally?
Are all of your products organic?
Are all of our recipes plant-based or vegan?
How is the bulk food delivered to your stores?
Do you carry Gluten Free products?
How do you avoid cross contamination?
In Store
Can I bring my own jars into the store to refill?
Can I bring plastic containers into the store to refill?
Do you have parking facilities?
Do you have bike parking?
What if I forgot my jars or my own containers?
Can I return the food I purchased and get a refund?
I want to check out my loyalty points, where can I see them?
Where do I find info about working in my local store?
But wait, some of your products have packaging?
Is everything listed online in every store?
Online Store
How will my order be delivered?
Is your home delivery packaging compostable?
Where can I track my parcel?
Why was I refunded partially for my order?
Why was I charged a āpacking feeā?
Do you stock more products in-store than you do online?
Where does my order get shipped from in NZ?
Who packs my order?
Can I cancel my order?
Can I get a refund on my order?
Can I change or add something to my order?
If I purchase multiple quantities of the same product, will they be packaged separately?
Can I return my goods?
Out of Stock items - disclaimer.
Something was missing from my order, what do I do?
I got the wrong order, what do I do?
My package was stolen, help!
How much is shipping for nationwide deliveries?
- $6.00 Auckland
- $8.00 Greater North Island
- $15.00 South Island
- $0-$50=$2.50 fee
- $50-$100=$5.00 fee
- $100-$150=$7.50 fee